Order And Returns
Placing an Order:
1. Product Selection:
- Explore products and click "Add to Cart."
- Review your cart and proceed to checkout.
2. Checkout:
- Provide accurate shipping information.
- Select shipping and payment method.
3. Order Confirmation:
- Receive a confirmation email with tracking information.
Returns and Exchanges:
1. Eligibility:
- Returns accepted within [Your Return Policy Duration] days.
- Products must be unused and in original packaging.
2. Initiating a Return:
- Email [customercare@tonercycle.com] with the order number and reason.
- Await instructions and a return authorization (RA) number.
3. Packaging:
- Securely pack the item with all accessories.
- Mark the package with the RA number.
4. Shipping:
- Ship using a trackable method.
- Refunds are issued upon receipt and inspection.
5. Exchanges:
- New order created upon processing.
Notes:
- Toner Cycle covers return shipping only for our errors.
- Refunds may take up to 45 days.
- Report damaged items within 48 hours.
For assistance, contact [customercare@tonercycle.com]. Thank you for choosing Toner Cycle. Your satisfaction is our priority.
